Legal

Terms of Service

Updated in repo

Feral Auctions - Auction Terms

Last Updated: January 23, 2026

These Auction Terms govern your participation in auctions hosted on auction.feralbase.com (the "Platform"). By bidding on or listing items, you agree to these terms.

About the Platform

FeralBase Collective ("we," "us," or "FeralBase") operates this Platform as a venue where sellers can list items and bidders can place bids. The Platform is built and operated by Bahar Labs. We are not a party to the transactions between sellers and bidders. We do not own, sell, or take possession of items listed on the Platform.

Think of us like a community bulletin board: we provide the space, but the people posting and responding are responsible for their own dealings.

For Bidders

Placing Bids

When you place a bid, you are making a binding offer to purchase that item at your bid price. You cannot retract bids once placed. If you win an auction, you are obligated to complete the purchase.

Payment

Winning bidders must pay within 48 hours of auction close unless the listing specifies otherwise. We use third-party payment processors (such as Stripe) to handle transactions. We are not affiliated with these processors and are not responsible for their performance or any payment processing issues.

Item Condition and Accuracy

Sellers, not FeralBase, are responsible for the accuracy of item descriptions, photos, and condition statements. We encourage you to ask sellers questions before bidding. Review item descriptions carefully because all sales are final once you place a winning bid.

Shipping and Delivery

Sellers are responsible for shipping arrangements, costs, and delivery timelines unless the listing states otherwise. We do not handle shipping, packing, or delivery. Any shipping disputes are between you and the seller.

For Sellers

Listing Items

You are solely responsible for your listings, including descriptions, photos, pricing, and any claims about item condition, authenticity, or provenance. Do not list items you do not have the right to sell.

Your listings must be accurate and not misleading. If AI-assisted descriptions are used (see our How We Use AI page), you remain responsible for reviewing and approving all content before publication.

Fulfillment

Once an auction closes, you must honor the winning bid. Ship items within the timeframe stated in your listing (or within 7 business days if not specified). Provide tracking information when available.

Prohibited Items

Do not list items that are illegal to sell, stolen, counterfeit, or hazardous. We reserve the right to remove listings and suspend accounts for violations.

Fees

See our Pricing page for current platform fees. Payment processor fees are separate and charged by the processor, not by us.

Disputes Between Bidders and Sellers

If a dispute arises between a bidder and seller, the parties should attempt to resolve it directly. We may, at our discretion, help facilitate communication, but we are not obligated to mediate or resolve disputes.

We are not responsible for items that are not as described, damaged in shipping, never delivered, or otherwise unsatisfactory. These matters are between the bidder and seller.

Our Role and Limitations

We provide the Platform. We do not:

  • Guarantee the accuracy of any listing
  • Verify seller identity or item authenticity
  • Take possession of items or handle shipping
  • Process payments directly (we use third-party processors)
  • Guarantee that any transaction will be completed

We may:

  • Remove listings that violate these terms
  • Suspend or terminate accounts
  • Cancel auctions if we suspect fraud or abuse
  • Modify the Platform, fees, or these terms at any time

Indemnification

You agree to indemnify and hold harmless FeralBase Collective, its officers, directors, volunteers, and agents from any claims, losses, or damages (including legal fees) arising from your use of the Platform, your listings, your bids, or your violation of these terms.

Limitation of Liability

To the maximum extent permitted by law, FeralBase Collective is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform. Our total liability for any claim related to the Platform will not exceed the fees you paid to us in the 12 months before the claim arose.

Account Suspension and Termination

We may suspend or terminate your account at any time, for any reason, with or without notice. Common reasons include violating these terms, providing false information, or engaging in fraudulent activity.

Changes to These Terms

We may update these terms from time to time. We will post changes on the Platform and update the "Last Updated" date. Your continued use of the Platform after changes take effect constitutes acceptance of the new terms.

Governing Law

These terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles. Any disputes will be resolved in the courts located in Buncombe County, North Carolina.

Contact

Questions about these terms? Contact us at privacy@feralbase.org.


*FeralBase Collective is an animal rescue community. The auction platform is operated by Bahar Labs. Auction proceeds support animal rescue activities.*